Again, if you use your brain you will see that the item that is listed as being "out of order" in the shop is the one that changes a user's title. The one that changes a user's username is currently out of stock, but it probably still works as the last time I used it did. If anything, restocking the shop could have happened or something.
And yeah, official accommodation would be helpful so that if there are any more requests for this that it doesn't have to be assessed and planned so independently; not to mention the reliance on staff to update the news box makes accommodation easier in operating procedure. However, there is always an issue with demand for it and if there is not reasonable demand or any practicality, then it defeats itself.